Payment Policy

At Petsy Gift, we strive to make your shopping experience seamless and secure by offering multiple payment methods. Below are the payment options and guidelines for using our services.


Accepted Payment Methods

We accept a variety of payment methods, including Apple Pay, Klarna, Link, Visa, Mastercard, American Express, Discover, Diners Club International, JCB, UnionPay, and Carte Bancaire (CB), ensuring a secure and convenient checkout experience.

Payment Process

  • Payments are processed securely through our trusted third-party payment providers.

  • Petsy Gift does not store or have access to your payment details.

  • All transactions are encrypted and comply with the highest security standards.

Currency

All payments on petsy.com are processed in USD (United States Dollars). During checkout, the total amount will be converted to your local currency based on your payment method’s settings or your bank’s exchange rate.


Automatic Payments

For customers using subscription services or pre-approved purchases (if applicable):

  • Your payment method will be charged automatically at the scheduled intervals.

  • You can manage or cancel recurring payments through your account settings or by contacting us.

Failed Payments

If a payment fails due to insufficient funds or incorrect billing information:

  • Your order will not be processed until a successful payment is received.

  • Update your billing details and retry the transaction to complete your order.

Refunds

Refunds for approved claims will be processed to the original payment method. Refund processing times may vary depending on your bank or payment provider, typically within 5–10 business days.


Taxes

Applicable taxes will be calculated and displayed during checkout based on your shipping address.


Payment Issues

If you experience any issues during checkout or with payment processing:

  • Ensure that your billing details match your payment method.

  • Contact your bank or payment provider for assistance.

  • Reach out to us at Shop@petsygift.com, and we’ll be happy to assist.

  • We accept a variety of payment methods, including Apple Pay, Klarna, Link, Visa, Mastercard, American Express, Discover, Diners Club International, JCB, UnionPay, and Carte Bancaire (CB), ensuring a secure and convenient checkout experience.

  • Yes, all payments are processed securely through trusted third-party providers. Petsy Gift does not store your payment details.

  • Your order will not be processed until payment is successfully completed. Please update your billing information and retry.