Please read these terms very carefully as they form a binding Agreement between you and Petsy Gift regarding the use of our services and website. 

The following terms and conditions constitute a legally binding contract (this "Agreement") between you (“you” or “your”) and Petsy Gift, an e-commerce company that governs all use by you of the petsygift.com website (the "Site") and the services available on or at the Site (taken together with the use of the Site, the "Services"). We’ll refer to Petsy Gift and all of its affiliates collectively as "Petsy Gift", "we", "our", "us", etc. Petsy Gift specializes in providing custom-made products for pet lovers, offering unique designs for home and personal use. Petsy Gift facilitates the production and delivery of its products ("Products") directly to you, ensuring a seamless and personalized shopping experience.

You need to be of a certain legal age to use petsygift.com, and you're fully responsible for your account and the use of our services. If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time.

1. General Conditions

• Petsy Gift reserves the right to modify or discontinue any aspect of the website or services at any time without prior notice.

• We reserve the right to refuse service to anyone for any reason at any time.

• Any unauthorized reproduction, duplication, or resale of our products or website content is strictly prohibited.

2. Accuracy of Information

While we strive to ensure the accuracy of all information on our website, errors or inaccuracies may occur.

• We are not responsible if information on our website is not accurate, complete, or current.

• Product descriptions, pricing, and availability are subject to change without notice.

It is your responsibility to review all information before making a purchase.

3. Account and Access

If you create an account on petsygift.com:

• You are responsible for maintaining the confidentiality of your account credentials.

• Petsy Gift is not liable for any unauthorized use of your account.

• You must provide accurate and up-to-date information when creating an account or placing an order.
  

4. Products and Services

• All products are custom-made and subject to availability.

• We reserve the right to limit quantities or discontinue any product at our sole discretion.

• Prices are subject to change without prior notice.
  

5. Payment and Billing

By placing an order, you agree to provide accurate billing and payment information.

• Petsy Gift accepts payment through secure methods displayed during checkout.

• We are not responsible for payment failures due to incorrect billing information or technical issues.
  

6. Returns and Refunds

Our return and refund policies are outlined in detail on our Return Policy page.

• Returns are only accepted for damaged, defective, or incorrect items.

• Refunds are issued only after your claim is reviewed and approved.
  

7. Shipping and Delivery

Our shipping and delivery policies are outlined in detail on our Shipping Policy page.

• Petsy Gift is not responsible for delays caused by shipping carriers, customs processes, or incorrect shipping information provided by the customer.
  

8. Intellectual Property

All content on petsygift.com, including text, images, logos, and designs, is the property of Petsy Gift or its licensors.

• You may not use our content for commercial purposes without prior written permission.
  

9. Limitation of Liability

Petsy Gift is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

• This includes, but is not limited to, errors in product descriptions, delays in shipping, or loss of data.
  

10. Indemnification

You agree to indemnify and hold Petsy Gift harmless from any claims, damages, or expenses arising from your violation of these Terms or any activity related to your account.

11. Changes to Terms

Petsy Gift reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the website constitutes acceptance of the updated Terms.

Contact Us

For questions or concerns about these Terms, please contact us at shop@petsygift.com.