We work with trusted shipping partners to deliver your products as efficiently as possible.

Order Processing Time:

Orders are fulfilled within 3–6 business days, depending on the complexity of the product.

• These shipping times are estimates, not guarantees.

• Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout.

Domestic Shipping (US)

We offer the following shipping options for US and Canada orders:
Flat Rate (Standard): Delivery within 3–6 business days after fulfillment.

Shipping Costs

Shipping costs are calculated based on the product type, weight, and destination. The total shipping cost will be displayed during checkout.

Customs, Duties, and Taxes

• International shipments may incur customs fees or import taxes determined by the destination country.

• These fees are not included in the shipping charges and are the responsibility of the customer.

• For orders shipped with Standard DDP, all duties and taxes are included in the shipping fee for a seamless delivery experience.
  

Lost or Delayed Shipments

While we aim for timely delivery, delays may occur due to factors beyond our control, such as customs processing or carrier delays. If your package is lost or significantly delayed, please contact us at shop@petsygift.com, and we will assist in resolving the issue.